Top Ten Indicators that It’s Time to Shop for a New Credit Card Processing Company
Number 1: Your processor has poor customer or association reviews.
The best way to tell if your processor is fair is to ask their customers. Read online; talk to friends; refer to authorities on the subject. If you are part of an association, check with administration or prominent members. Reach out to your community members. Check their social media pages. Lack of traffic is not necessarily an indicator, but consistent poor reviews are a red flag.
The bottom line is that business owners must always ensure that processors words and promises match their actions. Oversights happen, and processors are not perfect entities, but oversights are different than warning signs. A savvy business owner knows the difference, and evaluates processors on the appropriate criteria.